Frequently Asked Questions
Everything you need to know about your Sweathelp shopping experience.
What is the typical shipping time for my order?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How do I find the right size for me?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment at home for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Sweathelp is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress in real-time.